WHAT YOU NEED TO KNOW

THINGS YOU SHOULD KNOW WHEN MAKING FUNERAL ARRANGEMENTS

Those dealing with the loss of a loved one are often dealing with overwhelming emotion. Having time constraints on top of this can make funeral arrangements very hectic. Under these conditions you are vulnerable to making decisions you would not otherwise make. This is not the best time to make important financial decisions. The Federal Trade Commission has enacted a law (The Funeral Law April 30, 1984) to protect consumers during these vulnerable times. Click on to read this Law. (http://www.ftc.gov/bcp/rulemaking/funeral/index.shtm).

The Funeral Rule gives you the right to:

Buy only the services you want. You do not have to accept a package that may include items you do not want or need.

  • Get price information on the telephone. Funeral directors must give you price information on the telephone if you ask for it. View the price on the funeral homes Website if possible.
     
  • Ask for a written, itemized price list when you visit a funeral home. The funeral home must give you a General Price List (GPL) that is yours to keep.
     
  • See a written casket price list before you view the actual caskets.
     
  • You can choose the cemetery that fits your requirements. Ask for a price list for the cemeteries Find a cemetery that does not require a vault and save.
     
  • Receive a written statement after you decide what you want and before you pay.
     
  • Provide the funeral home with a casket or urn you purchase elsewhere. The funeral home cannot refuse to handle a casket or urn you bought somewhere else- or charge you to do so.
     
  • Ask the funeral director to explain his non-declinable services. These are services you cannot decline if you chose that funeral home.
     
  • Contact at least 3 funeral homes and compare the prices. If possible